Website Terms and Conditions

This website and its contents are owned or licensed by The Relay Club Pty Ltd (referred to as Relay Club, we, us, or our).

Agreement to Terms and Conditions

By accessing or using this website, you agree to be bound by these Terms and Conditions. The Relay Club may update or amend them at any time without prior notice, and your continued use of the site confirms your agreement to the updated terms.

If any part of these Terms and Conditions is found to be unenforceable or unlawful, it will be severed, and the remainder will remain in full force and effect.

Intellectual Property

All content on this website - including logos, text, graphics, icons, videos, images, and downloadable files - is either owned or licensed by Relay Club. Unless explicitly permitted in writing or under applicable law, you must not reproduce, republish, distribute, or modify any content.

If permission is granted to use any content, proper attribution to Relay Club as the content owner or licensee must be made.

Use of Content and Downloadable Materials

We may make certain files available for download. These are licensed to you for personal, non-commercial use only. You must not modify, distribute, or use them for commercial purposes. Use these files at your own risk - we do not warrant that files will be free from viruses or defects.

Third-Party Links

This site may include links to third-party websites or ads. Relay Club is not responsible for their content or services. Inclusion of such links does not imply endorsement or affiliation.

Linking to our Website

You may not link to any page of our website (except the homepage) or frame it within another site without our express written consent. We may withdraw this consent at any time at our sole discretion.

User-Generated Content

You are responsible for any content you submit to our website or social media pages. This includes testimonials, comments, suggestions, or other material. By submitting content, you grant Relay Club a royalty-free, worldwide, perpetual license to use, reproduce, and display such content in any format.

You must not upload content that:

Violates intellectual property or privacy rights

Is offensive, abusive, defamatory, or misleading

Contains advertisements or unsolicited promotions

Includes harmful code or viruses

Relay Club reserves the right to remove or modify any user content at its sole discretion.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using this site, you accept the risks of internet-based transactions and will not hold Relay Club responsible for breaches of security unless they result from our negligence or misconduct.

We may disclose de-identified data for reporting and improvement purposes.

Purchase of Service

When purchasing services through our website, you agree to the following:

Orders may be accepted or rejected at our discretion.

All prices are displayed in United States Dollars (USD).

Payments are accepted via Visa, Mastercard, or American Express. 

Payment must be made in full before services commence.

We will send an email confirmation and electronic receipt after your payment is processed.

Services are considered non-cancellable once delivered or substantially underway.

If a service is cancelled prior to commencement, we may refund the cost, less any reasonable processing fees.

Events

If you attend a Relay Club event (online or in-person):

You must comply with the directions of our staff at all times.

Tickets may not be resold or used for promotional purposes without our consent.

You consent to being photographed or recorded and grant us the right to use your image for marketing and promotional purposes.

Limitation of Liability

This website is provided “as is.” We do not guarantee that the content is accurate, complete, or suitable for your personal needs. We may suspend or terminate access at any time.

Subject to applicable consumer laws, our liability is limited to:

Re-supplying the services

Replacing defective content

Refunding the purchase amount (if applicable)

Social Media

The Relay Club maintains social media pages on platforms such as Instagram, LinkedIn, and Facebook. You agree to follow the terms of those platforms and not post content that is:

Defamatory or offensive

Promotional without our permission

In violation of platform policies or applicable laws

We reserve the right to remove inappropriate or unauthorized content.

Direct Marketing

By interacting with Relay Club (through purchases, signups, or inquiries), you consent to receive marketing communications. You can opt out at any time via:

SMS: Reply “STOP”

Email: Click “Unsubscribe” at the bottom of our emails

We will never share your personal information with third parties for their own marketing purposes without your consent.

AI-Assitested Communications

By providing your contact details, you consent to receive communications via SMS, call, or email, including those facilitated by AI-assisted toolsrelating to your inquiries or services offered by The Relay Club.