VA Portal

For Hired Virtual Assistants Only

Welcome Back, Relay VA!

Your one-stop hub for tasks, training, payouts, and team support.

Visual Flow

Portal Sections

Dashboard

Stay on top of your work and updates

at a glance.

  • Assigned Clients – Profile of clients you’re currently working with, including their timezone, preferred communication channels, and task priorities.

  • Today’s Schedule – Meetings, deadlines, and task reminders synced with Google Calendar.

  • Quick Announcements – Updates from The Relay Club (policy changes, reminders, holidays).

  • Performance Snapshot – Tasks completed this week, total hours logged, and overall efficiency rating.

Tasks & Tools

Access everything you need to deliver

excellent work.

  • Task Manager – See all assigned tasks categorized as Pending, In Progress, Completed.

  • Task Submission – Upload deliverables directly, attach files, and mark tasks as complete.

  • Tool Hub – Quick access links:

    • Slack / Email (for client & team comms)

    • Project Management Tools (Asana, Trello, ClickUp)

    • CRM systems (HubSpot, Pipedrive, Salesforce)

    • Creative Tools (Canva, CapCut, Photoshop)

  • How-to Guides – Mini walkthroughs on updating task boards and submitting progress reports.

Payments & Contracts

Transparent compensation details,

accessible anytime.

  • Salary Overview –Daily/weekly

    /monthly breakdown of pay.

  • Payment History – Downloadable pay slips, showing dates, hours/days covered, and method of payout (GCash, PayPal, Bank).

  • 13th Month & Benefits – Automatic computation (days worked, prorated amount).

  • Leave & Holiday Pay – Entitlements clearly outlined.

  • Contracts – Download signed contracts, NDAs, and updated policy documents.

Training & Resources

Grow your skills and deliver with confidence.

  • SOP Library – Step-by-step instructions for recurring tasks like:

    • Inbox management

    • Social media scheduling

    • Lead follow-ups

    • Client onboarding

  • Video Training Modules – Recorded tutorials on tools (Zoom, HubSpot, Canva, Amazon Seller Central, Shopify, etc.).

  • Templates & Scripts – Ready-to-use documents like:

    • Email response templates

    • Client reporting formats

    • Social media caption libraries

  • Specialized Training Tracks – Choose your growth path:

    • Real Estate VA

    • E-commerce VA

    • Legal/Medical VA

    • Executive Assistant & Project Manager

Performance & Growth

Track your progress and unlock new opportunities.

  • Client Feedback Reports – Monthly client satisfaction ratings and comments.

  • Performance Dashboard – Metrics: timeliness, communication, task quality.

  • Self-Assessment – Space to reflect on strengths and areas to improve.

  • Career Pathways – How to qualify for promotions:

    • Senior VA (mentor for junior VAs)

    • Team Lead (manage multiple VAs & clients)

    • Specialist VA (Amazon, SEO, Medical, etc.)

  • Certificates of Training – Downloadable certificates upon completing internal courses.

Community & Support

Stay connected with the team and get the

help you need.

  • Announcements Board – Updates from management (holidays, pay schedules, client wins).

  • VA Forum / Chatroom – A community space for knowledge sharing, tips, and encouragement.

  • HR Support Requests – Submit:

    • Leave requests

    • IT issues

    • Payroll concerns

  • Wellness Hub – Articles, mental health resources, and motivational content (e.g., “Work-Life Balance for Remote VAs”).

  • One-on-One Check-Ins – Book monthly coaching sessions with your Team Lead or HR.

Contact Us

+1 404-369-0049

Atlanta, GA, United States

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